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Senior Analyst, Customer Supply Chain - Business Process & Innovation

Chicago, Illinois Job ID 10888

Job Details:


  • The Business Process and Innovation team supports Customer Supply Chain by providing program management, project leadership, and cutting-edge analytics. 
  • Team members can ensure SC Johnson remains competitive by staying abreast of industry best practices and enrolling the organization when change is needed. 
  • Applicants will have a passion for process improvement, a drive to provide best in class service to customers, and a desire to make a difference. 

Essential Duties and Responsibilities:

  • Supports Customer Supply Chain with analytics, insights, and tools related to assigned areas.  Provides training and ongoing mentorship to new Customer Supply Chain members.
  • Proactively develops analytical tools in Tableau and Excel BW that can be used by Customer Supply Chain members and cross functional teams.
  • Leads channel projects and cost savings initiatives and ensures successful implementation.
  • Actively collaborate with customer supply chain and cross functional partners to ensure program compliance and coordinate when changes are needed.
  • Engages with industry experts and non-compete CPG companies to remain up to date on customer related programs.  Proposes program changes and enrolls the organization when needed.

Required Skills / Experience / Competencies:

  • Bachelor’s degree in Supply Chain or a related field AND 2+ years’ experience in Supply Chain or a related field OR Advanced Degree and 1+ years’ experience in Supply Chain or a related field.
  • At least one year of Tableau development experience.
  • At least one year of project leadership experience.
  • Intermediate analytical skills including the ability to manage large data sets, identify trends, and translate into actionable information.

Preferred Skills / Experience / Competencies:

  • SQL or Microsoft VBA experience.
  • Able to present complex ideas in a simple and easily understood manner.
  • Able to represent Supply Chain internally and externally in a professional manner.
  • Innovative and strategic thinker.  
  • Proactive and goal/results oriented.
  • An assertive yet collaborative leadership style.

Job Requirements:

  •  Full Time with a Monday - Friday schedule
  •  Expected Travel 5%

Other duties, responsibilities and activities may change or be assigned

at any time with or without notice as assigned by the Manager. The job description

does not constitute a contract of employment and the position remains at-will.


SC Johnson & Son, Inc. is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law.

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