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Rebates, Promotions & Discounts Analyst – Italian Speaker

Frimley, United Kingdom Job ID 12016
As part of the EMEA Shared Service Centre, this role it within the Customer Financials (CFS) Resolutions team. Your main responsibility will be to improve SCJ financial performance by reducing and speeding up validation of deductions all in line with departmental KPIs targets.

You will be supporting SCJ’s aspiration to be indispensable to key customers, by providing excellent customer service, including ensuring pricing consistency for all credits as well as timely approval and processing claims / deductions.

If you would like to work in a multicultural, FMCG organisation and are passionate about maintaining service excellence, we’d like to hear from you.

Based in Frimley, Surrey, we can offer you a competitive salary and profit share. We care about the well-being of our people and other benefits include free onsite gym with free classes, a 9-hole golf course, tennis courts, subsidised canteen and much more. Your convenience is important to us and if you're travelling on public transport we have a free shuttle bus service running from Farnborough Station – with direct services to London Waterloo – and our local station in Frimley, as well as free parking on-site.

Essential Duties and Responsibilities:

  • Manage the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker and processed in a timely manner
  • Manage the creation of Non-Discretionary LTA (Long Term Agreements) and Discretionary Customer agreements, avoiding non-approved expenditure
  • Monthly & ad-hoc review of rebate expenditure, including accruals, and providing necessary & meaningful report variance analysis to local Business Team
  • Monthly reconciliation of the subsystem (TSM) to SAP GL accounts and month end reporting
  • Ensure timely approval and processing of claims, Invoices and deductions by customer.
  • Conduct thorough investigation of disputed claims / deductions with local Logistics Service Provider, local Country Sales and with customer where necessary.
  • Ensure pricing consistency for all credits.
  • Drive process changes as well as Efficiency & Effectiveness improvements.
  • Build relationship with external and internal customers
  • Timely escalation and resolution of disputes.
  • Responsible for the SOX compliance of SSC processes.
  • Cover/backup for other CFS functions
  • Reporting

Required Skills / Experience / Competencies:

  • Must be fluent in spoken & written Italian and English,
  • Good spoken & written communication skills
  • Ability to work on own initiative and prioritize tasks
  • Ability to work to deadlines and have an attention to detail
  • Strong numeracy & analytical skills
  • Ability to make things happen with strong sense of ownership
  • Intermediate level in Word, Excel and Outlook
  • Experience of communicating in cross functional teams
  • Graduate caliber – with Business Administration or  Finance background 

Preferred Skills / Experience / Competencies:

  • Previous working knowledge of SAP
  • P&L & Balance sheet knowledge
  • Ability to operate efficiently under continuous change
  • Previous experience in a Business to Business claims and/or Accounting within a service center or a back office environment.
  • They work on Excel a lot in the team so ideally would have good Excel skills in things like pivot tables and V Lookups.

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