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Associate Manager, Customer Supply Chain

Turkey Job ID 19537 Apply

SC Johnson has opportunity for Associate Manager, Customer Supply Chain

Our internal job title at SC Johnson Associate Manager, Customer Supply Chain  (Turkey)


SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.


The position of Customer Supply Chain Associate Manager is responsible for the customer supply chain and the customer supply chain related activities within Turkey market. He/ She will be the main point of contact for all customer Supply Chain activities, Demand Planning & Logistics related to the above scope.


  •  Responsible for the customer supply chain within Turkey Markets, i.e. customer supply chain performance (service, cost & cash) and customer collaboration.
  • Active member of the regional supply chain management team
  • Point of contact to the local management team for customer related supply chain issues
  • Build together with sales strong relationships with main customers
  • Build strong customer collaboration plans and drive improvements on Service, Cost and Cash
  • Develop and maintain close relationships with country commercial organisation and regional supply chain organisation
  • Translate regional SC targets into country/group customer supply chain targets
  • Review KPI performance against targets, sets clear improvement plans and drive a culture of strong performance management
  • Liaise with the customer service team, planning team and logistics team to drive Customer Service, cost and cash improvements
  • Set up and run weekly customer supply chain meetings for the markets within scope to review weekly results with the extended SC team
  • Ensure alignment with customer & business objectives/activities (e.g. ownership for execution of major events)
  • Manage and coordinate operational customer supply chain issues with the local and regional teams.
  • Have an external view of the latest developments in supply chain management including our competitors and customers in the countries

Performance Metrics (KPIs):

  • Case Fill Rate
  • On Shelf Availability (when available)
  • Cost to serve
  • Inventory levels (when applicable)
  • Execution of slow moving and obsoletes with Customers
  • Demand forecast accuracy


  • Customer relationship building skills
  • Strong leadership & relationship (in PS and local business) building skills
  • 7+ years of Management Experience in either planning or logistics.
  • Excellent knowledge of the end to end supply chain processes
  • Analytical problem-solving skills
  • Pro-active and collaborative team player who can influence cross-functionally
  • Strong communication skills
  • Strategic thinking mindset
  • You need to be legally eligible to work in country of application.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY™


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