Associate Manager, Sales Account Management (Key Account)

The job is designed to promote the development of business with major customers in Hong Kong – Park’N Shop, Wellcome, Watsons and Mannings. This is a key position in Hong Kong and expects to play both strategic and operational role to assist the Country Manager for business decision-making.

This is a full-time position who will account for 50% of sales in Hong Kong. He / She will need to interact with different functions internally and periodically attend meeting with rest of commercial team. He / She is expected to be able to work independently to handle the daily routine and be resilient in face of different situation.

Essential Duties and Responsibilities:

• Annual JBP (Joint Business Plan) plan prepare, align, execute, modify

• Deliver KPIs (Key Performance Indicators) which include business growth, expense control, AR (Account Receivable) collection, gain share in retailer, listing, planning and execution of key plans in assigned accounts

• Identify and prioritize business development opportunities and execute

• Profitably develop the business by balancing company and customer requests and demands. Resolve conflict with win-win solutions

• Drive cross function cooperation with retailer and setup / develop sustainable growth model

• Developing an effective cross layers relationship both internally and externally

• Improve and increase effectiveness and efficiency of key account trading terms

• Successfully negotiate annual contracts, within guidelines

• Conduct annual / quarterly and monthly business reviews and business planning sessions with customers to agree on opportunities and achieve mutual objectives

Required Skills / Experience / Competencies: 

• Bachelor degree or above

• At least 4 to 5 years Key Account management experience in handling supermarket chains

Preferred Skills / Experience / Competencies:

• Understand retail market dynamics, competitive trends and customer needs to effectively develop and prioritize strategies, plans and actions

• Strong data analysis and from data to insight to action

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