Associate Manager, BPT Infrastructure & Ops (Cloud Systems Engineer)

The Cloud Systems Engineer – Linux/Unix is part of the Infrastructure and Operations (I&O) – Hosting Services Department.  This role will design, implement, configure, upgrade, and troubleshoot Open Systems technologies and platforms both on-premises and in the Cloud.  The Cloud Systems Engineer will consult with application owners, and cross-functional teams to design, plan, and deliver Open Systems solutions.

The Infrastructure and Operations (I&O) – Hosting Services Department owns the engineering, planning, development, delivery, and support (L3) of Windows, Linux, Unix, private and public cloud infrastructure services globally.  The technology landscape includes platforms and technologies that support the following services:

Essential Duties and Responsibilities:

• Identify, analyze, and resolve cloud, and on-premises based issues and managing multiple initiatives independently.

• Ensure consistent provisioning, uptime, regulatory compliance, and data protection including both on-premises and Public Cloud

• Manage and provide current usage statistics and providing future projected growth estimates and will support application owners, hosting platforms and other IT groups in troubleshooting and resolving issues

• Provide technical guidance to team members on Cloud and on-premises Technologies as well as in providing input into SCJ strategies and budgets

• Perform cross-functional tasks for Cloud Services to support distributed Open Systems environments and technologies as it pertains to implementation, configuration, troubleshooting, and upgrades of the infrastructure services

• Participate in L3 24/7 on-call rotation if needed to resolve critical issues and may be required to work occasional nights and/or weekends

• Provide consultation to business partners on improving service delivery and will engineer and develop enterprise hosting solutions to support the organization strategy

• Knowledge of engineering, developing, or provisioning public cloud services

Required Skills / Experience / Competencies:

• Bachelor’s degree in Computer Science, Information Technology, Business or related degree or relevant military experience considered in lieu of degree requirement

• 5+ years of experience supporting distributed, Open Systems environments and technologies

• 3+ years of experience in the engineering, and support (L3) of Cloud and on-premises platforms and technologies within medium to large-scale companies

• 3+ years of experience with one or more scripting and automation tools (Ansible, Perl, Terraform, etc.)

• 1+ years of experience writing code and deploying Public Cloud Services using Terraform

• Preferably with Azure certification (Admin or Architect) and experience with engineering, deploying, and configuring Azure services (Hosting, Network, Identity) as well as implementing hosting private and public cloud solutions

Job Requirements:

• Full-time position

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