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Associate Manager, Customer (Trade) Marketing


Category: Marketing Job ID: 26780

Customer Marketing within SC Johnson is the critical link connecting sales and brand marketing.

You will leverage your previous FMCG Customer or Trade Marketing experience to solidify and grow relationships with our major retailers.

You'll do this by providing exceptional category and growth narratives that focus on winning the shopper, every single day.

About the Role:

Working in partnership with category and brand, our Associate Manager for Customer Marketing will:

  • Lead and manage multiple major household/retail categories
  • Take ownership to create, develop and analyse channel strategy, strategic planning, shopper communications and activations
  • Develop and present retailer trade narratives to the major AU retailer partners, ensuring buy-in, strategic alignment and maximum return on investment
  • Identify priority channels to activate brand plans
  • Work with the category team to identify winning tactics to deploy in these channels, as part of our MAPP strategy implementation (Merchandising, Assortment, Price and Promotion).
  • Ability to translate these data driven insights into creative and executable plans and analytic reviews
  • Opportunity to work collaboratively with Global and Regional teams

About You -

  • Outstanding communication, organisation and relationship skills
  • A deep understanding of customer needs - ability to create profitable winning customer propositions and have these translate to winning customer plans
  • Be self-managed, self-motivated and work at pace as a senior member of the Customer Marketing team
  • Let your expertise in commercialising initiatives shine
  • Understand the strategic & tactical nature of business (financial & commercial acumen)

What You'll Bring:

  • Strong multifunctional commercial experience in either Sales, Category or Brand Management in a Household Care Company or FMCG
  • Demonstrated experience and comfortability presenting to customers and stakeholders
  • Budget management, ensuring maximum return on investment in line with strategy
  • Plan, implement and review shopper activations to gain learnings, sharing insights internally and with the Global business

Please note this role is not eligible for relocation and applicants must have full, unrestricted Australian working rights and be Covid 19 vaccinated.

What You’ll Get in Return:

SC Johnson’s committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -

  • Highly experienced direct manager with a focus on development and coaching
  • Supportive senior managers invested in talent growth and development
  • Additional superannuation for permanent employees
  • Additional day of leave to support community partnerships through our Give2Crew
  • Ongoing training and development
  • Beautiful office location in Lane Cove
  • Free onsite parking, gym, tennis court, full kitchen with breakfast supplies; all set on stunning national park acreage
  • Subsidised fitness sessions, relaxation room with massage chair and EAP program
  • Hugely discounted staff products
  • Shindig Committee that put on regular events, lunches, parties, fun days
  • Great Place to Work Certified
  • Family-owned company, with a family feel
  • Be a member of a company championing a better world through sustainability and environmental protection measures

Please no agency solicitation.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY™

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at

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