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Analyst, Accounts Payable Invoice Resolution

Racine, Wisconsin Job ID 22669 Apply

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

The Analyst, Accounts Payable Invoice Resolution will handle invoice inquiries, invoice resolutions, and complex invoice processing. In this role you will work with both external (vendors) and internal cross functional partners by analyzing and resolving aged invoice issues and assists with speeding up necessary validations and approvals. You will be a subject matter expert in Accounts Payable invoice resolution, resolving invoice exceptions, and performing goods receipt vs. invoice (GRIR) aging review.

Essential Duties and Responsibilities

  • AP Inquiry Management

    • Respond to vendor and internal business partners’ inquiries while providing a positive and effective AP Customer Experience

    • Provide co-administrator support for Vendor Portal

  • AP Aged Item Resolution Management

    • Own AP IE aged item resolution

    • Perform research, analysis and resolution of aged invoice exceptions using multiple tools and systems

    • As assigned, assist in month-end closing and/or reconciliation tasks

    • For the NA region, serve as the 1st level of AP processing trouble shooting support

  • AP Compliance and Metric Reporting

    • Perform the next level invoice review and approval control in SAP before posting

    • Handle system issue escalations to BPT or AP COE

    • Conduct AP open item aging analysis for the assigned accounts

    • Assist with metric tracking and reporting

  • Training

    • Act as Subject Matter Expert and the primary trainer on Invoice Inquiry tool and process, Invoice Exception, and Resolution

    • Assist new vendors with enrollment into SCJ AP processes and programs

  • Process Improvement Projects

    • Lead as OPEX champion on Invoice Resolution related projects

    • Act as Super-User to support system enhancements and process improvement projects for the owned subject matters

    • Own testing and testing recommendations from AP perspective

Required Skills / Experience / Competencies:

  • Associate Degree in Accounting, Finance, Business and a minimum of 5 years of Accounts Payable experience

  • Internship to 2 years of experience with:

    • Working knowledge of ERP (SAP preferred) system

    • Demonstrated experience of using a range of technology to accomplish P2P tasks and resolve issues

    • Understand End-to-End system flows, connections and can perform troubleshooting

  • Internship to 2 years of working experience in P2P processes, Vendor Master, and Financial Control concepts

  • Qualified candidates must be legally authorized to work in the United States

Preferred Skills / Experience / Competencies:

  • Bachelor Degree Preferred with one or two year experience

  • Proficiency in MS Office Software (Excel, PowerPoint, MS Team) required

  • Experience in leading Process Improvement tasks or projects.

  • Demonstrated fast learning and strong problem-solving skills in becoming subject matter expert of multiple systems and processes

  • Solid analytical skills and attention to details, with a process improvement mindset

  • Solid understanding of customer experience and effective communication best practices

  • Experience in building strong, productive relationships with external and internal business partners

  • Excellent proactive team player with personal ownership and ability to make prioritization decisions and meet tight deadlines in a fast paced and high-volume environment

Job Requirements:

  • No travel required

  • Remote work is available once a week for eligible employee

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.


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