Associate Manager, Cloud Systems Engineer

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

The Cloud Hosting Services Department owns the development, delivery, and support of Wintel, Linux, Unix, backup/recovery SAN/NAS, SQL, and private and public cloud infrastructure services globally. The technology landscape includes platforms and technologies that support the following services:

• SQL Database Services
• Performance and capacity management
• Infrastructure Cloud Services
• Azure
• Automation and orchestration
• Virtualization Services
• Wintel Services
• Open Systems Services
• Storage Services
• Backup and Archival Services

This is an onsite role in Racine, WI.

Essential Duties and Responsibilities: 

As the Associate Manager, Cloud Systems Engineer you will be responsible for designing, planning, and delivering the Database environment in on-premises and Azure. As the service owner, you may also provide guidance and documentation to our operations team which is responsible for the daily management and support of our SQL Platforms and Services. As an experienced individual contributor, you will plan and schedule your own work activities and coordinate with other cross-functional team members to meet project goals.

• Establish relationships with strategic public and hybrid cloud vendors to acquire knowledge develop partnerships and collaborate on potential architectural solutions and technology acquisitions
• Communicate architectural solutions to IT senior leaders and other critical stakeholders throughout the architecture planning and design process.
• Design and develop enterprise cloud hosting solutions to support the organization’s strategy
• Knowledge of designing, developing, or provisioning in public clouds like Azure
• Drive public and hybrid cloud-based, proof-of-concept prototypes that assess the feasibility of solutions and demonstrate to our clients how to leverage technology
• Identify, analyze, and resolve the most complex public and hybrid cloud-based issues.
• Manage multiple initiatives independently.
• Developing, implementing, and overseeing policies and procedures to ensure consistent provisioning, uptime, regulatory compliance, and data protection including both on-prem and Azure
• Managing and providing current usage statistics and providing future projected growth estimates
• Supports application owners, hosting platforms, and other IT groups in troubleshooting and resolving issues
• Provide technical guidance to team members
• Provide input into SCJ strategies and budgets
• Perform cross-functional tasks to support Server, Storage, and Backup needs for our various infrastructure platforms (DB2, SQL, VMware, Windows, Linux, Network, & AIX) as it pertains to implementation, configuration, troubleshooting, and upgrades of the infrastructure
• Participates in 24/7 on-call rotation if needed to resolve critical issues
• May work occasional nights and/or weekends
• Provide consultation to business partners on improving service delivery

Required Skills / Experience / Competencies:

• Bachelor’s Degree in Information Technology, Computer Science, or related business degree or may consider the relevant military experience in lieu of degree requirements
• 5+ experience in supporting SQL Databases in a large environment
• 1+ years of hands-on experience in Azure cloud technologies (AWS and GCP are nice to have)
• Working knowledge of scripting and automation tools (PowerShell, Terraform, Perl, UNIX shell)
• Qualified candidates must be legally authorized to work in the United States

Preferred Skills / Experience / Competencies:

• Experience supporting Azure Cloud and automation technologies and data center systems
• Proven expert knowledge of virtual application delivery technologies and platforms including knowledge of disaster recovery concepts
• ITIL certification and knowledge
• Experience in working with onsite/offshore support models/framework
• Self-driven and ability to identify tasks/activities required to keep the environment healthy
• Understanding of performance and capacity management and reporting

• Understanding of networking (TCP/IP, Gigabit Ethernet) and storage (SAN, RAID levels, fiber-channel)
• Basic understanding of the network layers and network infrastructures.
• Excellent written and verbal communication skills
• Solid teamwork and people skills
• A thought leader who focuses on the continuous improvement of our database services, and personal development of technical and professional skills in Cloud and Automation.

Job Requirements:

• Full-time
• Able to travel up to 25%
• Remote work is available once a week for eligible employees

#LI-MHI

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.