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Associate Manager, Quality

Racine, Wisconsin Job ID 23132 Apply

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

The Associate Manager, Quality is responsible for ensuring that the production goes on in a manner that all established quality related guidelines and regulations are adhered to and communicated throughout SCJ.  The position is responsible for identifying methods and technologies to improve quality and productivity and overseeing the activities of the team in the planning, managing, implementation pre- and post-commercialization of Quality Improvement functions.

Essential Duties and Responsibilities:

  • Manage the activities, practices, and procedures employed by technicians/technical specialists to ensure successful product launches and continued product quality

  • Make timely decisions concerning nonconforming products and processes to ensure that the company meets its safety, quality and business objectives

  • Develop, implement, manage, and participate in the Quality Improvement programs aimed at preventing safety and quality problems from occurring

  • Promote the application of quality engineering, reliability engineering and preventative techniques such as statistically designed experiments, FMEA, AQL and Defect Classification, and Control Plans throughout the entire organization

  • Check and correct standard operating procedures, processes or systems ensuring standards and overall results are achieved

  • Review and identify methods and technologies to improve consumer complaint data

  • Develop, publish, and implement quality procedures and practices to support the local quality management system

  • Select, develop, and motivate a competent technical staff to provide the base for efficient and effective quality operations.  This function includes the evaluation of technical performance by administration of annual performance reviews of staff members, by the recommendation of salary increases and by the recommendation and implementation of skill development programs

  • Manage and implement Waxdale Quality Assurance strategy to align with regional objectives

  • Effectively partner with colleagues from Site Leadership Teams, RD&E, Legal, Product Supply, Logistics, Procurement, Contract Manufacturing and Marketing

  • Provide quality system and compliance assessments of the manufacturing facility and drive continuous improvement

  • Responsible for key KPI performance: Consumer Complaints, First Pass Prime, Critical Defects, Capability, etc

  • Maintenance and improvement of the ISO9001 standards as well as other regulatory bodies as dictated by product portfolio

Required Skills / Experience / Competencies:

  • Bachelor’s Degree in Science or related discipline or military experience considered in lieu of education requirement

  • Min 5 plus years of experience in manufacturing/quality environment

  • Qualified candidates must be legally authorized to work in the United States

Preferred Skills / Experience / Competencies:

Thorough and updated knowledge of applicable quality techniques, which include:

  • Component and product life testing techniques and data analysis

  • Applied Statistics including Design of Experiments

  • Quality planning

  • Quality audit

  • New product development and commercialization processes

  • People Management Experience

  • Will work with the highest level of compliance to Safety, Health and Environment rules and regulations

  • Strong influential and interpersonal skills

  • Quick understanding of manufacturing processes

  • Experience with high-volume consumer products 

Job Requirements:

  • Full Time

  • Up to 10% travel required, possibly including overnight

  • This position is not eligible for remote work

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.


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