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Sr. Analyst, A/R Credit & Collections –Pricing/Deductions

Racine, Wisconsin Job ID 19643 Apply

This position reports to the North America Accounts Receivable Manager with responsibilities in customer deductions and SAP pricing activities.  The SAP pricing responsibility's primary objective is to ensure accurate customer invoicing.  The Deduction objective will be improving Deduction Days Outstanding performance. 

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Essential Duties and Responsibilities:

Pricing Responsibility (50%)

  • Provide backup support for time-sensitive SAP pricing inputs

  • Maintenance of SAP pricing conditions and rebates for North America businesses with high accuracy.  Examples include:

    • Customer bracket pricing

    • Third party Allowances

    • Backhaul Allowances

    • Distribution Allowances

    • ARP Allowance

    • Lifestyle Business Unit Deals Allowances

    • Professional Business Unit Programming

  • Provide expertise to ensure customer orders are invoiced properly, collaborating with Customer Service and Sales teams to investigate discrepancies and develop solutions

  • Monitor pricing execution via financial analysis and incoming pricing deductions

  • Act as Super-user to support pricing system enhancements with testing of new development in North America, as well as support during special projects that impact pricing

Accounts Receivable Responsibility (50%)

  • Analyze deduction processing performance for opportunities to improve Deduction Days Outstanding (DDO) and Key Performance Indicators. 

  • Facilitate across internal and external customers to ensure best practices are executed.  Examples include

    • Customer escalations

    • Internal escalations with sales, supply chain, or finance partners

    • Support AR team through access onboarding, training refreshers, and financial analysis

  • Audit deduction processing through transactional controls, ad-hoc investigations, and execution of Global Sunset Policy

  • Support refinement of deduction management guidelines and work procedures

Required Skills / Experience / Competencies:

  • Bachelor's degree in Business, Accounting, Finance

  • 2+  years of Finance-related experience

  • Proficiency in Excel required

Preferred Skills / Experience / Competencies

  • 2-4 years of experience in Customer Service, Sales, and/or Credit

  • Experience in pricing or rebate processing

  • Strong capability in SAP R3 or aptitude in ERP Systems

  • Experience in a trade spend management system (SAP CRM, Exceedra)

  • Demonstrated negotiation and teamwork skills

  • Excellent problem solving and analytical skills


Remote work is available once a week for eligible employees

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.


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