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Director, Quality - LATAM

San Isidro, Argentina Job ID 15983 Apply

Location: This position will be based in the Pilar manufacturing plant.


Responsible for leading SCJ in achieving industry best-in-class Quality results.  Assure compliance with regulatory requirements and SCJ procedures and guidelines.  Drive improvement in product Quality and performance, reducing variability and cost of Quality.  Investigate and resolve operational Quality issues.

The scope of this dual role is the end to end supply chain in the Region i.e. factories (GCB) contractors, repacking, warehouses and transport (in line with TTW project evolution).  The incumbent is a member of the LATAM Supply Chain Leadership Team.


  • Senior Director – Global Quality SC HQ


  • To set the Region’s strategic direction (vision and strategy) taking decisions on key strategic issues (working closely with the LATAM Global Supply Chain Leadership Teams)
  • To be accountable for Quality function through setting targets and managing individual, functional and contractor performance
  • To work with Global Quality to ensure the direction of the LATAM organisation is aligned with global strategy
  • To develop and maintain an integrated, well-trained, effective and highly motivated function across LATAM.
  • To play a role in major contract negotiations working closely with Procurement and Finance
  • To set the style and direction for relationships with key external and internal customers
  • To champion change management activities within the team to continually improve the efficiency and Quality of contract manufacturing execution
  • To deliver operational objectives in line with business targets, review KPI performance against targets and drive a culture of strong performance management ensuring employees are motivated to realize their potential and achieve business objectives
  • To ensure that the Quality of suppliers is acceptable in accordance with Regional HQ and Global policy
  • Ensure basic Quality requirements are met when selecting and operating with 3PMs and suppliers
  • To act as First Point of Contact in Region for all Quality related matters (Global, Regional and Local) including liaison with GSC and Global RD&E
  • To lead Regional policy and strategy development in line with Global / Corporate directives as well as to coordinate Quality activities in the Region and across Platform
  • To own and deliver on Regional Quality targets and KPI’s
  • To establish a Regional Quality Council consisting of Regional Quality personnel and empower through shared DBO’s / MBO’s (business objectives).



  • Manufacturing experience in FMCG industry
  • Operational Quality experience
  • Shaping Strategy and Global Perspective
  • Financial Acumen


  • Driving Execution and strong ability to influence individuals, both upwards and downwards in organization
  • Building Organizational Relationships
  • Visionary thinking and used to operate in highly complex environment
  • Leadership Versatility and ability to manage remote teams High Impact Delivery
  • High Impact Delivery
  • Drive for Stakeholder Success


  • Masters degree in Engineering/Science/Chemistry
  • Quality credentials / certifications an asset

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