Associate Manager, Demand Planning

Job Title: Associate Manager, Demand Planning

Location: Kuala Lumpur

Department: Demand Planning

The demand-planning organization of SC Johnson is responsible for the development of a demand forecast which is the basis for company investments. The primary role of the lead cluster market demand planner is to develop a demand forecast using data such as sales inputs on promotions and distribution, shipment history, competitive activities and marketing plans. This position is a key driver in creating and managing the true consumer demand signals by which to align the rest of the supply chain and company goals.  This role will also be the conduit in the cluster and country between the commercial teams and all of supply chain planning.

Essential Duties and Responsibilities:

• Use and maintain current demand planning systems to create the best forecast possible using established processes. Utilizing the statistical feed in the system from their demand support hub.
• Collect and analyze past/future demand inputs (such as distribution gains/losses, price changes, new/discontinued products and promotion plans) from sales and marketing and calculate their impacts on demand.
• Make recommendations to enhance business processes and identify opportunities to improve operational efficiencies.
• Work with various cross functional partners on projects such as new product launches, discontinuations, and transitions to evaluate assumptions (pre and post launch) – new product forecast, pipeline fill, and cannibalization.
• Work with the regional demand hub to help maintain cleansed history in APO at the appropriate level and ensure a 12-18 month rolling forecast in APO.
• Ensure demand forecast is shared in level of detail and timing required by internal customers and supply chain partners with documented assumptions.  Also communicating forecast confidence, including risks and opportunities.
• Influence and collaborate with key partners in marketing, sales (field sales, corporate sales managers and directors), and finance to address input gaps as identified by forecast error/bias review & root cause analysis
• Measure, analyze, and communicate key process metrics and monitor adherence to key performance indicators, while driving continuous improvement

Required Skills / Experience / Competencies:

• Minimum of an undergraduate degree, preferably economics, supply chain management, engineering or related business field.
• Minimum 5 years of Supply Chain or Business experience, or appropriate FMCG Sales / Trade Marketing / Customer Marketing experience with strong sense of numbers.
• Minimum of five years of demonstrated results and working in a team-based, cross functional environment, preferably experienced with the standard S&OP processes
• Minimum of five years of hands-on experience in demand planning and simulation systems or tools (SAP APO DP, Demantra or equivalent)
• Experience working in the Fast-Moving Consumer Goods Industry
• Demonstrated knowledge and proficiency in PC-based applications (such as Microsoft Excel, PowerPoint, Word and/or Access)

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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