Skip Navigation
Job Search

Manager, Customer Supply Chain- Order to Delivery

Chicago, Illinois Job ID 12041 Apply

Position Purpose:

Lead and facilitate the End-to-End, cross-functional OtD process.   The incumbent will play primary point for coordinating activities across the Supply Chain functions with the goal of optimizing the On-Time / In-Full (OTIF) results for SC Johnson. 

Primary Accountabilities:

  • Drive the daily cadence of the OtD process, including reporting, metrics review, and action logs.
  • Drive accountability to the cross functional actions.
  • Drive root cause analysis for key OTIF losses, ensuring the teams are implementing sustainable solutions.
  • Reduce P&L exposure to penalties through prioritization of specific customers.
  • Continually find ways to improve our process to drive better integration across the Supply Chain functions.
  • Identify capabilities that will allow SCJ to improve our performance.
  • Drive Executive level awareness and support related to E2E actions needed to improve OTIF.

Required Skills, Education and Experience:

  • Five plus years in Supply Chain related fields
  • Four-year College degree. 

Desired Experience:

  • Supply Chain-related areas of study
  • Advanced degree
  • Strategic thinker and integrator
  • Externally focused – with deep knowledge of our customer base
  • Able to represent Supply Chain in a professional manner
  • Proactive and goal/results oriented
  • Excellent written and verbal communication skills
  • An assertive yet collegial and team-oriented leadership style
  • Skilled in problem solving, plan development and priority setting
  • Strong strategic and tactical skills and ability to employ as required
  • Willingness to take a position and to persevere in the face of significant challenge
  • Able to work across organizational structures
  • Basic computer skills in Word, intermediate in Excel, BW, SAP and Power Point

Perform the above requirements in conformance with SHEMS Policies & Procedures for North America Product Supply.

SC Johnson & Son, Inc. is an equal employment opportunityand affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law.

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at262-260-3343or email your request to  All qualified applicants are encouraged to apply. Download the EEO is the Law posterfor more information.


Sign Up For Job Alerts

Don't miss out - sign up for our email list.

Interested InSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.