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Associate Manager, BPT Infrastructure & Ops (Modern Endpoint Engineer_Intune)

Makati City, Philippines Job ID 17351 Apply

As the Associate Manager, BPT Infrastructure & Ops (Modern Endpoint Engineer), your role is an individual contributor responsible for updating, modernizing and setting architectural direction for our highly visible endpoint platform at a macro and micro level. This role requires someone that will look at the overall environment with an innovative and breakthrough mindset to set direction and execute projects and implementations that cater to the overall End User Productivity strategy. This role will work with cross functional IT and business teams to provide and integrate modern deployment solutions for all endpoints, cloud-first strategies, and related initiatives. The individual is expected to participate in specific project rollouts, merger and acquisition activities, and operational activities as needed

The internal job title for this position is Associate Manager, BPT Infrastructure & Ops

Essential Duties and Responsibilities:

  • Serves as a lead expert in implementing and innovating Modernized Endpoint solutions for SC Johnson (SCJ) application and infrastructure owners

  • Stays current and relevant through research and industry connections to provide a progressive approach within the End User Computing space at SCJ

  • Set standards and Service Level Agreement (SLAs) for Managed Service Providers and serve as a final escalation point for issues

  • In collaboration with IT Security function recommends and evaluates new IT security policies, technologies etc.

  • Develops and implements Endpoint standards, policies, and procedures

  • Manages vendor relationships, ensures software licensing compliance

  • Proactively identifies and recommends service capacity adjustments

  • Ensures that SCJ standard infrastructure management processes are being followed, identifies procedural issues and leads actions to remediate and correct processing as needed (examples: change, work, problem management)

  • Leads resolution of technical outages by engaging multiple teams and vendors, provides on-call service as assigned

Required Skills / Experience / Competencies:

  • Bachelor’s degree in Computer Science, Management Information Systems or related business degree

  • Minimum 5 years of experience in the Endpoint and Desktop Management space including but not limited to systems design, implementation and support with focus on infrastructure and application integration

  • Experience in overall administration, configuration and design for Microsoft Intune (Windows, iOS, Android) is a must

  • Experience working with Active Directory, Microsoft Azure AD, SCCM (MECM), Mobile Device Management (Intune, XenMobile, AirWatch, JAMF) is highly preferred

  • Microsoft or AWS certifications are a plus

Job Requirements:

  • Permanent – full time job

SC Johnson Asia has been recognized Best Multinational Workplace by Great Place to Work®

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