Job Summary:

As an Ecommerce Customer Marketing Senior Associate, you will drive our online success by creating captivating social commerce content, optimizing user experiences for increased conversion rates, managing digital shelves, executing dynamic promotional campaigns, analyzing sales data for insights, developing innovative merchandising strategies, and maintaining a consistent and compelling visual identity across all platforms.

Essential Duties and Responsibilities:

• Social Commerce Management: Create and manage engaging content for platforms like TikTok, including short videos and livestreams, to connect with and captivate audiences.

• Conversion Rate Optimization (CRO): Enhance the ecommerce shopper experience to boost conversion rates, focusing on visual assets and in-store UI/UX improvements.

• Digital Shelf Management: Ensure accurate, detailed, and optimised product listings for search visibility on e-commerce platforms.

• Campaign management: Plan and execute effective promotional campaigns, discounts, and special offers to drive sales and customer engagement.

• Market Share Analysis: Work with sales managers and ecommerce brand marketeers to analyse sales and market share data to identify trends, monitor product performance, and make informed, data-driven decisions to stay ahead of competition.

• Merchandising: Develop and implement online merchandising strategies (4P) to drive sales and improve the shopping experience.

• Visual Identity: Collaborate with designers to maintain a consistent visual identity across all digital platforms, including logos, colour schemes, and overall aesthetics.

Required Skills / Experience / Competencies:

• At least 2-3 yrs of ecommerce experience handling Tiktok, Lazada, Shopee

• Experience in marketing analysis

• Strong communication/presentation skills both in English and Filipino

• Ecommerce, Campaign Management, Social Commerce. Video Commerce, Marketing Analysis

• Above average English comm skills; proficient/fluent in Tagalog

• FMCG background with exp in TikTok

Job Requirements:

• Full-time employment; onsite work setup (M-F); remote work once a week is available upon regularization

• Work Hours: 8:00AM or 9:00AM to 5:00PM or 6:00PM (Mondays thru Fridays)

• Overtime might be required depending on the critical deliverables

• This role is not eligible for relocation

Benefits and Perks:

You’ll have the opportunity to grow your career, develop your skills, and work in an inclusive, family-like environment. At SC Johnson, we strive to create a positive, inclusive, and unique workplace. We strongly believe SCJ people can achieve their best when they can collaborate and work together in person.

You can also enjoy various benefits that include:

• Competitive pay (up to 14th-month pay, pension plan, etc.)

• Health care benefits, such as paid sabbaticals, a fitness centre and more

• A family-oriented program

• Personalized career development plan

• Independence and Autonomy

ABOUT SC JOHNSON

With operations in more than 70 countries and 13,000 employees, SC Johnson is a fifth-generation family company that makes household cleaning, professional products, and products for home. Our supportive and inclusive company culture encourages personal and professional growth. And makes you feel valued from day one.

Apply now to join us and go further with our family.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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