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Key Account Manager

Nairobi, Kenya

Category: Sales Job ID: 26786

JOB TITLE: Senior Associate, Sales Key Accounts (Key Account Manager)

Location: Nairobi, Kenya


About the role:

The role is part of SC Johnson’s sales team, and you would be responsible for preparing plans. You will have chance to negotiate contracts and evaluate key account strategies including account profit as well as marketing goals, of the retail sector of our business.


  • National execution of Key Accounts sales promotions, discounts, price adjustments due to offers and recommend retail selling prices within the broad parameter set out.

  • Maintain a master business plan for all key accounts with respect to sales objectives, pricing structures, promotional programmesand profitability targets.

  • Compile and submit customer correspondence, monthly key account report, contact reports monthly expenses, promotional results and listing schedules to the National key Account Manager.

  • Profitability: Achievement of agreed profit targets by account, by maintaining discounts at the agreed levels.

  • Responsibility: Complete responsibility of All retail key accountsstores(NAIVAS, QUICKMART, MAJID AL FUTTAIM, CHANDARANA andDEFCO) encompassing sales, marketing activities & promotions implementation & distribution activities.

  • Achieve the N.S.V. target for Key Accounts and a D.S.O. as per target.

  • Continuously pursue and strive to develop new opportunities as they relate to the development of the Key accounts both in terms of better shelf space presence, reducing of out of stocks situation with a view to improving overall turnover & profitability.

  • Management of merchandising team.

  • Ensure that the Key accounts customers achieve their quarterly JBP targets.

Experience you’ll bring:

  • Bachelor’s degree
  • 3 years field sales experience in FMCG sector
  • Valid driving license
  • Computer literacy

Behaviors you’ll need:

  • Clear understanding of Modern Trade in the local market.
  • Demonstrate ability to manage up and across organization.
  • Multi-function and multi-tasking abilities

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at  


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