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Senior HR Specialist

Warsaw, Poland

Category: Human Resources Job ID: 26371
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SC Johnson has an opportunity as a Senior HR Specialist

Contract for 15 months.

Location: Warsaw

Overview

We are looking for an HR professional to join our HR Delivery Center Team.

This is a great chance to work in a multi-international environment with high standards of work.

You will act as first-line guidance for SCJ employees in the EMEA region. 

Responsibilities:

• Answers to HR questions via multiple channels such as case management system and live chat, phone.  

• Perform and coordinate HR administrative tasks as per the established processes.

• Educates staff and encourages self-service tools such as the HR Portal and other systems as needed.

• Researches and resolves all problems in a timely manner. Be able to work on more than one issue simultaneously and prioritize the urgency of requests.

• Ensures that documentation and staff requests meet the policy for each process.

• Actively contributes to delivering, maintaining and improving HR services, procedures and processes.

• Assesses and utilizes HR systems including Workday and the Staff Portal, Self Service, Knowledge base and Case Management.

• Ensures consistent application of HR policies and state, federal, and/or country laws and practices.

Experience you’ll bring:

Your obligation and desire to develop will make a difference!

• Bachelor’s Degree in Human Resources, Management, Human Relations, or a related discipline

min 3 years experience in HR, Customer Service, Shared Service Organizations, and Contact Center experience preferred

• Fluent in English

Behaviors you’ll need:

• Attitude to work effectively in a fast-paced, self-directed team-based environment subject to changing priorities and short timelines

• Build credence and respect of local staff to ensure you can act as an advisor

• Strong customer service qualification including the knowledge of how to diffuse encouraging circumstances

• Demonstrated organizational and planning know-how

• The propensity to multi-task and prioritize workload and provide timely follow-up and resolution

What’s in it for you?

We offer an excellent opportunity for career development and progression, a highly collaborative work environment, and an unsupervised and flexible working culture where you will be able to add value and be recognized and rewarded. We are working as a One HR Team, 4 days per week we are coming to the office to cooperate and support each other.  

We have additional benefits as:

Health & Wellbeing

Medical Insurance, Lunch Card, Sport Card, Employee Assistance Program

Learning & Working Environment

Training and courses co-financing, Smart Working, Drinks & Fruit Basket, „Family & Friends” Referral Program

Financial Benefits

Life Insurance, Additional Pension Contribution, Christmas & Easter Voucher, Emergency Payment, Vacation Payment

ABOUT SC JOHNSON

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been innovating with purpose for over 130 years, building top brands such as Raid®, Glade®, OFF!®, Mr Muscle® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and aid in their pursuit of single and shared goals.

The SC Johnson office in Warsaw is situated just outside the city center in a state-of-the-art office. The facility is home to a dynamic commercial team, consisting of Sales and Marketing, and the friendly HR team of the MyHR Delivery Centre, who is accountable for all HR operations throughout EMEA. You will join a Great Place to Work, and you will have the opportunity to attend the numerous fun activities and charity events organized by our Fun team! #gofurtherwithourfamily

You need to be eligible to work in the country of application.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Come join us and make an impact through iconic global brands. GO FURTHER WITH OUR FAMILY™

#LI-MF1

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.  

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