Manager, Sales Account Management - Family Dollar

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Manager, Sales Account Management – Family Dollar is responsible for developing the SCJ business at Family Dollar through clear customer focus and effective business planning using a fact-based approach to understand opportunities, strengths and objectives of Family Dollar. Family Dollar normally requires a significant amount of lead time for promotion and sales planning and previous successful account management experience is critical to effective job performance. You must possess experience that demonstrates an understanding of the complexities of cross-functional partnership, supply chain management, forecasting, deal management techniques, syndicated data analysis, shopper insights, negotiation, merchandising, and promotion development, and utilize the appropriate techniques and skills to build relationships at Family Dollar and gain the support for identified growth opportunities in alignment with the SCJ North America and Global strategy. Experience in the Value Channel within Household and/or Health and Wellness product categories is strongly preferred.

KEY RESPONSIBILITIES

• Accountable for directing all activities of assigned account to achieve growth objectives

• Build strong customer relationships that result in partnership opportunities which drive sales, market share and profit growth

• Develop and implement an annual corporate business plan aligned with objectives of Director of Value Channel and partner cross-functionally to execute the plan

• Identify ongoing distribution, promotion, and merchandising opportunities and develop recommendations and solutions that are aligned with corporate and customer goals

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree and 7+ years of relevant business experience, or advanced degree with 5+ years of relevant business experience

• Qualified candidates must be legally authorized to work in the United States.

PREFERRED EXPERIENCES AND SKILLS

• Experience in Consumer-Packaged Goods (CPG) or Value Channel within Household or Health and Wellness categories (strongly preferred)

• Category/shelf management or Trade Marketing experience, Syndicated data analysis, Internal planning and forecasting system and negotiation

• Working knowledge of Consumer and Shopper Insights and application potential

• Demonstrated ability to penetrate a customer at relevant levels and add value

• Previous ABM/MABM (internal or external) experience and proficiency in computer skills and financial knowledge

• Understanding of the Value Channel or Family Dollar business model and the key drivers that impact the P&L at the customer and SCJ

• Ability to balance risk versus ROI. Balance critical financial needs of SCJ and Family Dollar

• Demonstrated experience interfacing with buyers and building customer relationships

Technical Skills

• Sales experience in a CPG company.

• Willingness to travel to meet customer needs.

• Previous experience in category/shelf management or Trade Marketing.

• Working knowledge of Consumer Insights and application potential.

• Demonstrated proficiency in the use of the TPMax tool.

• Demonstrated ability to penetrate the account at all levels adding value to the process.

• Previous ABM/MABM (internal or external) experience and proficiency in computer skills and financial knowledge.

• Understanding of the customer’s business models and the key drivers that impact the customers P&L, from the customers as well as from SCJ’s prospective.

• Ability to balance risk versus ROI.  Understand risk, profit contributions and JVM.  Balance critical financial needs of SCJ versus account.

• Demonstrated experience building customer relationships.

Leadership Skills

• Previous experience providing strategy and direction to customers and employees.

• Demonstrate effective (internal or external) people management skills.

• Ability to motivate cross functional groups to common goals.

• Ability to penetrate the account at all levels adding value to the process.

• Ability to adapt to changing work and customer demands.

Decision-Making Responsibility

• Family Dollar specific strategic business plans

• Sales forecasting

• Deal spending within budget

• Distribution and Merchandising recommendations for Family Dollar

• Pricing and promotion recommendations for Family Dollar

• T&E spending within budget

• Business responsibilities (with Director alignment)

JOB REQUIREMENTS

• Full Time

• 10% - 15% travel

• This is a remote role; candidate must reside in Virginia Beach, VA or Nashville, TN and be able to visit the Family Dollar office in Virginia Beach, VA as required.

• This role is not eligible for domestic relocation.

• The individual assuming this position may need to relocate for future opportunities.

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more. 

Other duties, responsibilities and activities may change or be assigned

at any time with or without notice as assigned by the Manager. The job description

does not constitute a contract of employment and the position remains at-will.

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Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.