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Associate Manager, Customer Supply Chain

Chicago, Illinois Job ID 10550

Job Details:

Associate Manager, Customer Supply Chain

We currently have an open position in Customer Supply Chain in our Chicago, IL office supporting multiple customers within the Large Format Channel. The Associate Manager drives the implementation of efficient supply chain services between SCJ and assigned customer/s. The goal is to achieve preferred supplier status and deliver against SCJ growth and profit objectives for Strategy 2021. This role is the Primary liaison between our Sales organization & customers and SCJ Product Supply functions in relation to supply chain opportunities. Overall, the expected results are to implement sustainable, cost effective, supply chain processes while ensuring our customers are compliant with SCJ's Customer Operations Metrics.

Essential Duties and Responsibilities:

  • Monitor Supply Chain scorecards and apply course corrective actions as needed for assigned customers
  • Develop and deploy analysis and scorecards for communication to the customer and key cross-functional areas to improve supply chain compliance and effectiveness
  • Deliver flexible supply chain options/tools and resources that enable growth goals
  • Execute best route to market and cost-to serve supply chain processes for SCJ and our Customers; accountable for the supply chain initiatives that drive improved effectiveness
  • Partner with sales to execute against strategic customer development opportunities and deliver Advantage Survey results
  • Unsaleable/Returns collaboration across assigned customers to drive profitable category growth
  • Coordinate with sales as needed to improve order and shipment processes
  • Manage day to day issues with each assigned customer related to Supply Chain efficiency

Required Skills / Experience / Competencies:

  • Proficient computer skills in MS Office Suite, intermediate in Excel, BW, SAP and ability to learn and utilize customer systems and data
  • Four-year degree/bachelor’s degree – Prefer areas of study are supply chain or industrial engineering related AND 5+ years experience in Supply Chain or a related field
  • OR Advanced Degree AND 3+ years experience in Supply Chain or a related field
  • Some travel required

Preferred Skills / Experience / Competencies:

  • Solid financial analysis ability
  • Negotiation
  • Able to work across organizational structures
  • Able to represent Supply Chain internally and externally in a professional manner, both strategically and tactically
  • Excellent verbal and written communication skills Demonstrated analytical thinker
  • Proactive, decisional, goal and results oriented
  • An assertive yet collaborative and team-oriented leadership style
  • Skilled in problem solving, plan development and priority setting
  • Strong strategic and tactical skills and ability to ascertain when each is appropriate
  • Willingness to take a position and to persevere in the face of significant challenge
  •  Former customer facing experience

Job Requirements:

- Full-Time position

- 10% travel time expected, travel to other SC Johnson locations, travel overnight to customer locations

SC Johnson & Son, Inc. is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law.

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  • Product Supply, Chicago, Illinois, United StatesRemove