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Associate, HR Total Rewards

Racine, Wisconsin Job ID 20477 Apply

The Tier 2 Total Rewards Associate will provide analytical and technical support to the Total Rewards function and coordinate leave and benefits processes, to ensure that SCJ provides competitive programs to its employees. S/he will perform inquiry management/resolution, transaction processing, program execution, and general customer service to all SCJ employees in the North America region.

Essential Duties and Responsibilities:

  • Manage all NA leave types (FMLA, Short-Term Disability, Long-Term Disability) end to end by state/country, and/or business unit
  • Advise managers, employees, and HR stakeholders on the interaction of leave laws with paid time off, as well as short-term and long-term disability benefits
  • Determine leave eligibility to designate leave as FMLA-qualifying, request medical certification as needed, and account for intermittent FMLA usage
  • Support other various Total Rewards programs of the assigned region, including benefits, retirement, and compensation
  • Provides technical and consultative assistance to HR stakeholders regarding all total rewards programs
  • Participate in the communication and implementation of various components of total rewards programs
  • Resolve HR process and policy questions related to Leave, Benefits, Retirement, and/or Vendor Management through multiple communication channels
  • Leverage knowledge management solutions to complete inquiries and transactions
  • Work to meet expected service levels and business performance goals
  • Escalate client service issues to appropriate party as appropriate 
  • Document all cases in case management system
  • Ensure consistent application of HR policies and state, federal, and / or country laws and practices
  • Provide input to the MyHR Delivery Center knowledgebase and contributes ideas to improve processes or performance
  • Support change programs and initiatives
  • Participate in scheduled and ad hoc training to improve HR functional knowledge and business acumen
  • Support colleague engagement and cultural programs and initiatives
  • Perform special projects and related duties, as assigned

Required Skills / Experience / Competencies:

  • Bachelor’s degree in business, HR, or related discipline required

Preferred Skills / Experience / Competencies:

  • 2+ years Total Rewards experience, HR Shared Services background preferred
  • Knowledge of leading practices, external trends, principles, and methods in Total Rewards including leave management, global mobility, compensation, retirement benefits, pay, and HR systems
  • Strong analytical skills as well as the ability to manage multiple tasks and priorities and operate efficiently under continuous change
  • Proficient with Microsoft Office software (Excel) and ideally having worked with multiple technologies (e.g. HRIS System, Workday, SAP)
  • Strong drive for results, accuracy, and control compliance
  • Excellent financial / business acumen and analytical abilities
  • The ability to use initiative and be proactive in anticipating problems which may occur
  • Ability to handle sensitive situations and maintain a high level of confidentiality
  • Skilled in developing professional relationships with colleagues, supervisors, and peers
  • High degree of process orientation and improvement mindset
  • Above average communications skills and customer service orientation

Job Requirements:

  • Full time employment
  • Work Hours: 7:30AM or 8:00AM to 4:30PM or 5:00PM (Mondays to Fridays)
  • Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported
  • Remote work is available once a week for eligible employees.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.


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