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Associate Manager, Marketing Operations and Technology

Racine, Wisconsin Job ID 14362 Apply

Our internal job title at SC Johnson is: Associate Manager, Marketing Brand Management (Brand Operating System/BOS & Integrated Growth Planning/IGP)

The Marketing Operations & Technology team owns the marketing ecosystem and has these priorities:

  • Step change our effectiveness by building a repeatable marketing model

  • Step change our speed by ensuring the wiring cross-functionally and global to local is “right” and with as few touches as necessary

  • Create competitive advantage by piloting and experimenting with next gen marketing, media, and conversion tools

The key outcomes will be: marketers who are more capable of creating, adapting and adopting our brand stories to build our brands (in a repeatable, predictive manner); a marketing operating model that is efficient, effective, drives speed to market and provides an efficient governance model to ensure we build and protect our brands and the corporate SCJ brand legacy; and, a marketing employee work experience that achieves the “SCJ experience” ambition.

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

This Associate Manager – Marketing Operations & Technology role is focused on raising the capability level of marketers worldwide by leveraging the brand operating system (BOS) and integrated growth planning (IGP) processes to build brands locally and grow market share. This role reports to the Manager of BOS/IGP and focuses on these responsibilities:

  • Operationalizes investments in new capabilities by driving BOS/IGP marketing technology solutions

  • Aggressively simplifies systems by leveraging expertise in Marketing Operations

  • Drives efficiency and operational excellence of the SCJ Way of Commercializing based on analysis from reporting, tracking, compliance and from user input

  • Provides business use end-user support/coaching on effective execution of BOS and IGP as operating models and the use of the systems

  • Partners with RD&E Delivery Systems on new product development milestones and tools

  • Business interface with BPT for fixes, improvements or additions to BOS / IGP processes

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Invest in New Capabilities

    • Quickly build expert knowledge of BOS and IGP processes and technology

    • Drive continuous improvement of marketing technology solutions

  • Drive Efficiency & Operational Excellence

    • Identify opportunities to improve process efficiency and compliance related to BOS and IGP

    • Monitor key metrics and run reports to track process progress of BOS and IGP, and wire with organization to meet aligned SLAs

  • Aggressively Simplify Systems

    • Ensure the right people have the right roles to perform tasks

    • Manage process service level agreements (SLAs), process escalations; task reassignment activities for all workflows.

  • Interface with Business & BPT (Technology team)

    • With Business to qualify new or revised business requirements

    • With BPT (Workflow Factory) to help solve business user issues, address minor enhancements opportunities

  • Interface with Delivery Systems (RD&E team)

    • With Business to optimize timing of activities across global and Cluster (local) marketing

REQUIRED SKILLS/EXPERIENCE/COMPETENCIES:

  • Bachelors degree and 5+ years of relevant experience OR an advanced degree and 3+ years of relevant experience

  • Qualified candidates must be legally authorized to work in the United States

PREFERRED SKILLS/EXPERIENCE/COMPETENCIES:

  • 2+ years of project management experience and experience using JIRA

  • Exposure to Global and Local (cluster) marketing is preferred

  • Cross-functional team experience is advantageous

  • Marketing analytics experience

  • Experience with reporting and developing key performance indicators

  • Excellent communication skills – verbal and written

  • An understanding of equity marketing activities at the Global and Local (cluster) level

  • Experience with the BOS and IGP operating models

  • Experience or exposure to Tableau or other analytics software

  • Demonstrated success in participating on cross-functional teams and influencing outcomes

  • Strong analytical skills

  • High sense of urgency

  • Passion for making a difference and helping the broader team win

  • Masters complexity quickly and is adept at explaining complexity to others

  • A collaborative problem-solver

JOB REQUIREMENTS:

  • International travel is not expected, 10% or less is possible

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

SC Johnson & Son, Inc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, or any other characteristic protected by law.

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law poster for more information.

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