Senior Associate, Sales Account Management (Central)

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

As the Senior Associate, Sales Account Management (Central), you will be responsible for driving sustainable and profitable growth for SC Johnson’s leading brands across the Central region. This role plays a critical part in developing channel strategies, executing promotional campaigns, and building strong relationships with key retail partners to achieve sales and market share targets, managing and handling direct customers.

Essential Duties and Responsibilities

• Conduct daily store visits to manage stock counts, propose orders, and discuss monthly promotional activities.
• Ensure timely order submission and delivery coordination with the fulfillment team.
• Collect payments promptly and maintain a healthy ageing report (<60 days outstanding).
• Lead monthly reviews and quarterly Joint Business Planning sessions with key partners.
• Collaborate with merchandisers to ensure effective execution of promotional displays and optimal product availability.
• Submit M-1 promotional activity plans and coordinate with Consumer Marketing Groups for brand expansion.
• Provide accurate sales forecasts to maintain optimal warehouse stock levels.
• Conduct market visits to assess consumer demand, pricing trends, and competitor activities.
• Share actionable insights with internal teams to inform strategic decisions.
• Coordinate trade promotions and monitor their effectiveness.
• Train and develop merchandisers on product knowledge and merchandising techniques.

Required Skills / Experience / Competencies

• Bachelor’s degree in Business or a related field.
• Minimum 2–3 years of experience in key account management, preferably in the Fast-Moving Consumer Goods (FMCG) industry.
• Strong analytical, negotiation, and presentation skills.
• Proficient in MS Office (Excel & PowerPoint).
• Must possess a valid driving license and own transport.
• Fluent in Bahasa Melayu and English.
• Willingness to travel within the Central region.

Nice to Have

• Strong leadership and stakeholder management skills.
• Teamwork and collaboration mindset.
• Experience handling non-food FMCG categories.
• Positive, can-do attitude with a passion for going the extra mile.

Job Requirements

• Employment Type: Permanent – Full-time
• Location: Central Region, Malaysia
• Travel Requirement: Regular travel within assigned territory

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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