Customer Supply Chain Analyst - German Speaker

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Customer Supply Chain Analyst - German Speaker

•             Location:  Frimley

•             Function:  Supply Chain – Shared Service Centre

About the role

As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for.  As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey.

We are open on experience but German language is essential so if you want to start your supply chain journey we would be interested in talking to you.

About the Team/Department

The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers)

Responsibilities

• To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets;
• To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives;
• To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations;
• To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers;
• Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade event.

Experience you’ll bring:

• Fluent in English and German both written and verbal
• Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
• Previous experience in customer services and order management experience (desirable)

Behaviors you’ll need:

• Excellent attention to detail with intermediate level Word, Excel and Outlook and strong numerical skills
• Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
• Very good team player
• Mindset to seek continuous improvement

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging Points, Cycle to work scheme
• Free onsite Gym with free classes

You need to be legally eligible to work in country of application. We do not offer international relocation for this role

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.