Assistant Key Account Manager (Retail Account Management)
Kuala Lumpur, Malaysia
Sales Job ID: 31939SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Internal Job Title: Senior Associate, Retail Account Management
The Senior Associate, Retail Account Management plays a key role in driving in‑store excellence across an assigned portfolio of retail accounts. This position is responsible for leading merchandiser execution and owning account performance to support the achievement of sales and business objectives.
The role partners closely with internal and external stakeholders to ensure strong product distribution and high merchandising standards, including full compliance with channel must‑sell lists, on‑time execution of promotional activities, and effective utilization of POSM and channel planograms. By building strong, long‑term relationships with key outlet buyers, this role helps deliver superior in‑store presence and consistent execution that strengthens SC Johnson’s brands at the point of sale.
Essential Duties and Responsibilities:
Set monthly KPI and activity guidelines for merchandisers
Coach merchandisers in ensuring a good team commitment
Plan and cascade sales targets and objectives into each store and merchandisers.
Closely tracking, follow up – follow through the targets, objectives and KPIs as well as giving solution for any sales gap to ensure achievement.
Analyze sales and market situation as well as consult with Superior for necessary solutions for sales growth, attack competition and business opportunities.
Build or leverage relationship to partnership and working closely with key customer contacts
Ensure for good implement in store advertising/ activation/ decoration to build awareness for consumer/ shopper
Manage Sell-In, Sell-Out and Stock Availability
Ensure smoothly for ordering and receiving of store level in assigned area
Required Skills / Experience / Competencies:
Bachelor’s degree in Business Administration, Economic, or related field
Minimum 3 years of experience in Fast Moving Consumer Goods (FMCG) with 2 years experience in managing Key Accounts, International Accounts management will be an added advantage
Ability to lead team, good team commitment
Good command of spoken and written English
Computer literate (MS Office)
Benefits & Culture:
SC Johnson is committed to providing a Great Place to Work for all its employees. Along with a competitive base salary, here are just some of the benefits you receive when joining the SC Johnson Family -
Ongoing training and development
Free onsite parking
Employee Committee that put on regular events, lunches, parties, fun days
Family-owned company, with a family feel
Be a member of a company championing a better world through sustainability and environmental protection measures
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
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