Analyst, AR/Credit & Collections

Job Summary:

This role will be responsible to manage credit and collections for customer accounts for all in-scope markets in Asia and ANZ and is co-accountable for the achievement of DSO targets by proactively driving the timely collection of receivables and minimization of overdue invoices. 

Essential Duties and Responsibilities:

1. Credit Risk Management

• Analyzes customer credit risk levels at least on an annual basis; makes appropriate recommendations and ensures timely approval and update of credit limits in SAP.

• Ensures that credit limits are not breached by efficiently and effectively managing orders on hold, ensuring compliance to established Delegation of Authority (DOA) and prescribed controls.

2. Implements the globally aligned procedures to drive efficient and effective collection.

3. Drives timely identification and escalation and resolution of customer issues through regular and relevant aging reports and meetings with customers and local Sales teams.

• Ensures the effective implementation of the AR Sunset policy while providing monitoring of all auto write-off amounts. 

• Investigate, resolve and/or address process and system issues to relevant department

• Develop, maintain and improve relationships with internal and external customers

4. Provide regular SOAs to customers as required.

5. Provide support to the R2R team in the monthly AR reconciliation process and assist Associate Manager in the monthly DSO reporting process.

6. Actively participates in LEAN and continuous improvement, driving cross-country process standardization, simplification and improvement, within the SSC and the local countries

• Actively participates in daily huddles.

• Contributes to the continuing updates and documentation of the cash application and pricing maintenance processes.

• Helps in the on-boarding and training of new AP analysts.

7. Perform Ad Hoc Accounts Receivable activities, including providing support for SSC and local audits and SOAR testing.

8. Participates in the planning and implementation of new business and market integrations.

Required Skills / Experience / Competencies:

• Accounting/bookkeeping diploma/qualification or studying towards diploma/qualification
• Good experience in the AR process preferably in another SSC
• Strong IT/Computer literate skills
• Intermediate MS Excel skills
• Good exposure to enterprise systems, preferably SAP
• Strong analytical and problem solving skills
• Keen attention to details
• Comfortable working on deadlines with a strong sense of urgency
• Strong interpersonal and communication skills
• Good negotiation skills

Preferred Skills / Experience / Competencies:

• Fluency in English
• Ability to manage multiple priorities
• Ability to operate efficiently under continuous change
• Previous experience in multi-cultural teams
• Exposure to Internal Controls

Job Requirements:

• Full-time employment

• Onsite work setup (M-F); remote work once a week is available after 3 months

• Work Hours: 8:00AM or 9:00AM to 5:00PM or 6:00PM (Mondays thru Fridays)

• Overtime might be required depending on the critical deliverables

• Early morning or late night call with Corporate Treasury will be required from time to time

• This role is not eligible for relocation

Benefits and Perks:

You’ll have the opportunity to grow your career, develop your skills, and work in an inclusive, family-like environment. At SC Johnson, we strive to create a positive, inclusive, and unique workplace. We strongly believe SCJ people can achieve their best when they can collaborate and work together in person.

You can also enjoy various benefits that include:

• Competitive pay (up to 14th-month pay, pension plan, etc.)

• Health care benefits, such as paid sabbaticals, a fitness centre and more

• A family-oriented program

• Personalized career development plan

• Independence and Autonomy

ABOUT SC JOHNSON

With operations in more than 70 countries and 13,000 employees, SC Johnson is a fifth-generation family company that makes household cleaning, professional products, and products for home. Our supportive and inclusive company culture encourages personal and professional growth. And makes you feel valued from day one.

Apply now to join us and go further with our family.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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