Customer Marketing Manager
Midrand, South Africa
Marketing Job ID: 33084SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Customer Marketing Manager – South Africa
Midrand, South Africa
About the Role
We are looking for a dynamic and experienced Customer Marketing Manager to join our Africa cluster team. Reporting to the Africa Cluster Marketing Director, this role is critical in shaping and delivering integrated marketing strategies that drive sales growth and expand market share across in-store and online channels.
You will act as the key bridge between Brand, Sales, and our retail partners, ensuring seamless execution of shopper-focused initiatives that deliver measurable business results.
This is a leadership role, managing a team of 6 customer marketing professionals across the Africa cluster, with travel required.
Key Responsibilities
- Lead, coach, and develop a high-performing customer marketing team across the Africa cluster
- Drive the development and execution of omnichannel customer marketing strategies aligned with Marketing and Sales
- Build compelling trade narratives to strengthen customer partnerships and drive growth
- Identify and activate opportunities across in-store and e-commerce platforms to boost shopper engagement and conversion
- Own and manage customer marketing budgets, ensuring strong ROI and informed future investment decisions
- Partner with Finance and Net Revenue Management to support pricing strategy development
- Lead the creation of impactful in-store marketing programs and promotional packs
- Use data and insights (e.g., Nielsen and retailer analytics) to identify opportunities in distribution, pricing, and promotions
- Lead channel strategy development across markets
- Play a key leadership role in the S&OP process, ensuring alignment between marketing plans and sales execution
- Stay ahead of industry trends and shopper insights to inform strategy
What We’re Looking For
Experience & Qualifications
- 10+ years’ experience in marketing, customer marketing, or trade marketing
- Proven experience leading and developing teams
- Strong background working with retail customers
- Experience with analytics tools such as Nielsen and retailer platforms
Skills & Capabilities
- Strong analytical mindset with the ability to manage performance through data
- Strategic thinker with excellent project management skills
- Strong business acumen and negotiation capability
- Excellent communication and stakeholder management skills
- Ability to influence across senior leadership and operational teams
- Solid understanding of route-to-market strategies
- Strong planning, organisation, and relationship-building skills
What’s in It for You
- Competitive benefits package
- A collaborative, inclusive, and purpose-driven work environment
- Opportunities to grow within a global, market-leading organisation
About SC Johnson
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. With over 130 years of heritage, we create leading brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, and Ziploc®, making a positive difference in homes around the world.
We succeed because of our people—and we are committed to supporting them in achieving both individual and shared success.
Additional Information
- This role does not include relocation support and candidates must be eligible to work in South Africa
Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
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