E-commerce Key Account Manager

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

E-commerce Key Account Manager

•             Location: Paris, France

•             Function: Sales

Overview

As E-commerce Key Account Manager, you will be responsible for managing and developing the Amazon and Pure Players (Veepee, Showroom, etc.) client portfolio across all our categories. You will implement digital strategies and work closely with internal teams (marketing, supply chain, finance) and external partners to optimize commercial performance.

Reporting to French New Business Manager, and managing a team of 2 persons, you will play a critical role in SC Johnson’s efforts to rapidly accelerate our e-commerce growth through pure players. Within this opportunity you will help SCJ build the e-commerce business and capabilities across the European region. You will deliver direct sales growth in France, understand best practices in e-retail and be passionate about data and analytics to monitor return on investment and optimize digital investments.

Responsibilities:

Amazon & Pure Players Account Management

• Develop and implement a strategic growth plan for Amazon and Pure Players.
• Amazon: Act as the main point of contact for AVS FRANCE and ensure effective and proactive collaboration with Vendor Managers / Amazon teams.
• Apply the Amazon commercial policy defined at the European level and ensure its optimization in France in terms of profitability and operational efficiency.
• Manage and optimize media investments on Amazon (Amazon Ads, DSP) in collaboration with agency & Amazon Ads team
• Ensure excellence in the digital shelf (content optimization, SEO, buy box, digital merchandising) in collaboration with Marketing.
• Set up and monitor promotional campaigns and special operations (Prime Day, Black Friday, etc.).
• Pure Players: Own the P&L and lead negotiations on pricing, commercial terms, and assortment to maximize profitability and revenue growth.

Analysis and Reporting

• You will be the internal expert in France for all ecommerce activities (product information management, shopper data / retargeting capabilities, activation plans)
• Monitor and analyze key KPIs: sales, stock, traffic, conversion, advertising performance.
• Define strategic recommendations based on data analysis and market trends.
• Work closely with finance and supply chain teams to optimize stock management and sales forecasting.
• Produce regular reports on account performance and identify areas for improvement.

Client Relationship Management

• Be the main point of contact for Vendor Managers and Amazon teams to ensure effective and proactive collaboration.
• Build and strengthen relationships with Pure Players to develop business opportunities and maximize product visibility.
• Participate in business reviews with Amazon and Pure Players.

Experience you’ll bring:

• Master’s degree in business, digital marketing, or equivalent.
• Minimum 3 years of experience in e-commerce or digital key account management.
• Excellent knowledge of Amazon platforms (Vendor Central, Amazon Ads, DSP, A+ Content, SEO, Buy Box, etc.).
• Strong data analysis and reporting skills (Amazon KPIs, sell-out, sell-in, conversion, advertising ROI).
• Data-driven mindset and ability to make performance-based decisions.
• Fluent English required (frequent interactions with international teams).

Behaviors you’ll need:

• Ability to negotiate, influence, and build trust-based relationships with partners.
• Excellent interpersonal and communication skills.
• Strong team spirit.

What’s in it for you?

We offer an excellent opportunity for career development and progression, a highly collaborative work environment and an autonomous and flexible working culture where you will be able to add value and be recognized and rewarded.

This role is not eligible for relocation.

You need to be eligible to work in the country of application.

Together, we are creating a better future – for the planet, for future generations and for every SCJ team member.

Come join us and make an impact through iconic global brands.

GO FURTHER WITH OUR FAMILY™

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Inclusion & Diversity 

We’re a global business with a diverse workforce. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.