Accounts Receivable Specialist

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

The Accounts Receivable Specialist reports to the Credit & Collections Manager and provides collections management of a portfolio of customers. You will play a critical role in managing customer accounts, ensuring timely collections, and maintaining accurate financial records. You will need strong communication, analytical, and organizational skills to resolve issues, support internal teams, and maintain positive customer relationships.

This role requires you to bring strong collaboration with multiple cross-functional teams including Sales, Customer Service, Sales Finance, Supply Chain and the Information Technology team to ensure a smooth and efficient order-to-cash process.

KEY RESPONSIBILITIES

• Collections & Customer Account Support (75%), contacting customers to resolve past due invoices, recording activity, and maintain account accuracy in SAP, working with the assigned Credit Analyst to escalate issues as needed. 

• Issue Resolution and Collaboration (15%), work with IT Department electronic data interchange (EDI), supply chain and carriers to resolve invoice and delivery issues.

• Reporting and Administrative Tasks (10%) prepare ageing reports with line-item details on past dues, manage multiple tasks and deadlines as needed.

• Special projects as directed by the North America Credit & Collection Manager.

REQUIRED EXPERIENCE YOU’LL BRING

• Associate’s degree and +2 years of Accounts Receivable or Finance experience

• +1-year experience with an ERP system

• 3+ years of experience with Microsoft Office with strong analytical capabilities in Excel.

• Qualified candidates must be legally authorized to work in the United States without current or future sponsorship

PREFERRED EXPERIENCES AND SKILLS

• Proficiency in Microsoft Office Suite with strong analytical capabilities in Excel.

• Excellent organizational and decision-making skills

• Able to build relationships with key internal and external stakeholders.

• Experience with SAP R/3 (ECC) and Credit Management.

• Results-focused, w/record of issue identification & ability to influence & deliver results.

• Ability to manage competing priorities and deliver on multiple deadlines.

• Strong communication skills, both written and verbal, with ability to adapt styles across organizational levels. 

JOB REQUIREMENTS

• Full time position with core hours from 9am to 3pm CST

• This role is not eligible for domestic relocation

• Office work environment: Remote work available once a week after 90-day onboarding period.

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more. 

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.