Associate, Total Rewards - Mobility

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

ABOUT THE ROLE

As an Associate, Total Rewards - Mobility, you will play a key role in supporting SC Johnson’s efforts to deliver competitive, employee‑focused mobility, compensation, and benefits programs. In this role, you’ll apply your analytical and technical skills to help implement Total Rewards initiatives that enhance the employee experience across the organization. You will serve as a trusted resource for employees, managing inquiries, processing transactions, and ensuring seamless execution of global mobility programs. With a strong focus on service excellence, you will deliver timely, high‑quality support to employees throughout the North America region, helping them navigate important moments in their career and personal journeys.

KEY RESPONSIBILITIES

• Support global mobility program administration  

• Assist with Total Rewards programs in the assigned region, including benefits, compensation and retirement

• Answer and manage inbound calls in the Human Resources Delivery Center call center, providing excellent customer service to employees

• Provide technical and consultative support to HR stakeholders regarding Total Rewards programs 

• Respond to and resolve HR process and policy inquiries related to compensation, benefits, retirement, mobility, and vendor management across multiple channels (email, case management, phone, chat) 

• Utilize knowledge management tools to complete inquiries and transactions efficiently

• Meet and exceed defined service levels for business performance goals

• Escalate complex or sensitive issues to the appropriate parties as needed   

• Accurately document all interactions in case management system 

• Ensure consistent application of HR policies and compliance with applicable laws and regulations 

REQUIRED EXPERIENCE YOU’LL BRING

• Bachelor’s degree with 1+ years of Human Resources experience

• Qualified candidates must be legally authorized to work in the United States without current or future sponsorship

PREFERRED EXPERIENCES AND SKILLS

• Knowledge of Total Rewards practices, including global mobility, compensation, retirement, benefits, pay, and HR systems 

• Experience working in an HR call center environment

• Strong analytical skills with the ability to manage multiple priorities in a fast-changing

• Proficient with Microsoft Office software (especially Excel); experience with HR systems such as Workday is preferred  

• Proactive mindset with the ability to anticipate and address potential issues

• Ability to handle sensitive information and maintain a high level of confidentiality 

• Strong relationship-building skills with colleagues and stakeholders

• Effective communications skills and strong customer service orientation 

JOB REQUIREMENTS

• Full-time onsite role in Racine, Wisconsin

• Work Hours: 8:00AM to 4:30PM (Mondays to Fridays) 

• Shifting work schedule might be required depending on the critical deliverables and the urgent requirements of countries supported 

• Remote work available once a week for eligible employees

• This role is not eligible for relocation

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.