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Sr. Associate, Customer Marketing

San José, Costa Rica

Marketing Job ID: 29773

ABOUT THE ROLE

The Customer Marketing Associate focuses on driving customer engagement, retention and loyalty through targeted marketing campaigns and initiative.

The rol involves collaborating with sales teams to align marketing strategies with customer needs.

The level of work includes executing campaigns, managing customer communications, and contributing to cross-functional projects.

KEY RESPONSIBILITIES

  • Development and follow up of FOCO Plans.

  • Deployment of tactic plans for specific Channels and Clients

  • NDP´s launch strategy, follow up to distribution and communication plans

  • Participation in S&OP process, being accountable of forecasting plans.

  • Special Packs and Club Packs development and implementation.

  • POS Campaigns support to achieve 360 impacts on consumer.

REQUIRED EXPERIENCE YOU’LL BRING

  • 3 years of experience in marketing or trade marketing.

  •  Experience with digital tools (Nielsen, Diechter&Neira, Discover)

  • Advanced English

  • Business Administration or Marketing Studies.

  • E-commerce

PREFERRED EXPERIENCES AND SKILLS 

  • Strong communication

  • Travel availability 25%  

  •  Project management

  •  Strategic thinking

JOB REQUIREMENTS

  • Full-Time

  • Once-weekly remote work for eligible employees

  • Contract for an Undetermined Time

  • This role is not eligible for relocation

  • Driving license

BENEFITS AND PERKS

SC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.

ABOUT US

SC Johnson (SCJ) is a family company working for a better world. It's this essence that drives all its activities around the world for 135 years. Throughout its history, it has established itself as one of the leading global manufacturers of household brands, offering high-quality products in hygiene, cleaning, home storage, air fresheners, pest control, among others. In Brazil, its portfolio includes recognized brands such as Pato®, Mr. Músculo®, Lysoform®, Glade®, Raid®, OFF!®, Baygon®, and Ziploc®.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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