Customer Supply Chain Analyst - EU Speaker

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Customer Supply Chain Analyst - EU Speaker

Location: Frimley, Surrey

Function: Supply Chain – Shared Service Centre

As part of the EMEA Shared Service Centre, you'll be working with your colleagues in Order Management to complete various tasks across different countries to provide outstanding service.

The Customer Fulfilment function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full, to our customers.

Either if you have some experience or if you want to take your first steps into Supply Chain this could be the role for you.

We do not support International Relocation for this role.

Responsibilities:

• To provide a professional service to internal customers
• To ensure the accurate and timely daily processing of orders submitted by customers,
• Monitor order flow to proactively identify problems, resolve issues,
• Develop alternative solutions and avoid shipping discrepancies,
• Manage stock allocations in line with sales & supply chain team expectations

• in low out-of-stock situations

• Work closely with other members of the Supply chain team, Logistics, Sales

• to provide outstanding service to all stakeholders

• Ensure compliance and Audit readiness
• Participate in process improvement initiatives that enable the company to scale effectively

Experience you’ll bring:

• Fluent in English, both written and verbal
• Another European Language such as German/Spanish/French/Danish/Swedish (desirable)
• Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
• Previous experience in order management (desirable)
• SAP knowledge (desirable)
• Knowledge of Lean methodology & tools an advantage (desirable

Behaviours you’ll need:

• Ability to work under pressure and excellent attention to detail
• Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
• Ability to prioritize order management tasks, and meet challenging deadlines
• Good team player and must show flexibility/adaptability
• Mindset to seek continuous improvement
• Strong Communication and Influencing Skills
• A sense of urgency

What’s in it for you?

• Competitive pay & benefits incl Profit Share
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, EV Charging points, Cycle to Work Scheme
• Free onsite Gym with free classes

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

#LI-DC1

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.