Associate Manager, Retail Account Management

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Are you passionate about driving growth and building strategic partnerships? SC Johnson is looking for a dynamic Key Account Manager to join our Retail Account Management team in Kuala Lumpur. This role is pivotal in shaping our customer strategy, implementing category visions, and achieving ambitious sales and market share goals across international modern trade accounts.

Essential Duties and Responsibilities:

• Develop and execute strategic business plans for key retail accounts.
• Build and maintain strong relationships with key customers.
• Drive category growth through merchandising, promotions, and shopper insights.
• Lead Joint Business Planning and conduct annual business reviews with retailers.
• Collaborate cross-functionally with Sales, Marketing, Finance, Supply Chain, and Logistics.
• Conduct field visits, and competitor analysis to identify growth opportunities.
• Support field sales teams with guidance, training, and operational excellence.

Required Skills / Experience / Competencies:

• Bachelor’s degree (Business preferred).
• Minimum 5 years of experience in Key Account Management within FMCG.
• Proven track record managing International Key Accounts (IKA)
• Strong analytical, negotiation, and strategic influencing skills.
• Proactive mindset with a passion for growth and innovation.
• Excellent presentation and computer skills (Word, Excel, PowerPoint).
• Willingness to travel nationwide and engage in fieldwork.

Why Join Us?

• Competitive base salary and performance incentives.
• Ongoing training and development opportunities.
• Free onsite parking.
• Vibrant employee engagement activities (events, lunches, parties).
• Be part of a family-owned company committed to sustainability and environmental stewardship.

Inclusion & Diversity

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.

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