Associate Manager, Quality Engineering

Job Title:             Associate Manager, Quality

Site:                     Nairobi, Kenya

Overview

To provide Leadership and manage site Quality Management to ensure that products conform to standard specifications. Provide Leadership to site Quality Pillar and ensure deployment according to the Global Pillar journey map.

To provide technical information to the Manufacturing, sales & marketing management on equipment, processes, procedures, etc. to ensure the finished products meet quality standards.

Responsibilities

• Lead the Daily Quality Management System by deploying Global standards and following the TPM methodology in the Pillar journey.

• Quality Pillar Lead to deploy Quality Pillar tools to eradicate defects and establish zero defect mindset by also participating in other Pillars.

• Implement Quality tools and processes for any project that comes to the SCJ Kenya site that may affect product Quality.

• Trainer of Quality personnel (including Quality Pillar) and on-site personnel on laboratory equipment or in line processes to ensure that good quality product leaves the factory

• Owner for managing non-conformances following Global Procedures to be shared with Regional Director for further alignment.

• To adopt an attitude of continuous critical appraisal of current methods and procedures, and to suggest such improvements as are considered necessary. In analytical methods, to identify instruments in the laboratory.

• To investigate the causes of all consumer and customer complaints received and take necessary action.

• To maintain records of all packaging and raw materials; and finished product specifications and review the same periodically where necessary.

• To audit and monitor production at third party contractors to ensure compliance with standards and recommend improvements to systems where necessary.

• Supervision of staff in the department and to carry out periodic performance reviews for all staff in the department.

• To ensure GMP standards are maintained within the manufacturing area and the factory at large if applicable, and carry out SQA audits in the premises of raw and packaging materials vendors in agreement and on behalf of Cluster Quality Engineering Manager.

Required Skills and Education:

• Bachelors degree – in Applied/ Analytical Chemistry, Chemical Engineering

• Computer Literate

• Analytical Thinking – to interpret data and identify trends.

• Attention to Detail – for thorough inspections and compliance.

• Problem-Solving – to resolve quality issues swiftly.

• Communication Skills – for clear reporting and stakeholder engagement.

• Leadership & Team Management – to guide cross-functional teams.

• Customer Focus – aligning quality with customer expectations

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

This position is not available for relocation assistance and candidate must be eligible to work in the country of application