AR Collections & Resolutions - Analyst - French Speaker

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

AR Collections & Resolutions - Analyst - French Speaker

• Location - Frimley, UK
• Function – Shared Service Centre – PRO AR/Credit + Collections

Overview:

Step into a vibrant, multicultural hub at our UK-based EMEA Shared Service Centre, where over230 talented professionalscollaborate acrossFinance, Credit & Collections, and Supply Chain. Supporting20+ countriesand speaking35+ languages, our team thrives on diversity, innovation, and teamwork.

Located at our dynamicFrimley site, the SSC is one offive SCJ businesseson campus—offering a unique opportunity to work in a collaborative environment that blends global reach with local energy. Whether you're passionate about numbers, processes, or people, this is a place where your skills and ideas can truly make an impact.

What’s in it for you:

• Competitive pay & Profit Share and great working environment
• We offer Study support in a relatable field
• Flexible starting and finishing times
• 33 days annual leave including public holidays due to supporting European countries
• Shuttle bus service from local train stations, EV Charging Points, Cycle to Work Scheme
• Revamped onsite Gym with free classes + NEW Spin Studio

About the role

Are you fluent in French and ready to kick-start or grow your career in finance? We're looking for a motivated individual to join our Credit & Collections team, supporting the UK and French markets. In this exciting role, you'll play a key part in improving financial performance through proactive credit control/collections, claims validation, and customer relationship management.

This position is not available for international relocation

Responsibilities:

This role assumes responsibility of managing the credit risk for a portfolio of customer accounts on behalf of EMEA region. It requires a strong ability to make credit decisions within the DOA framework, to work independently as well as collaboratively cross functionally, to proactively chase Receivable items & process incoming claims. It will require to take ownership of customer’s credit and ledger issues and escalate as and when necessary. The role also requires a clear understanding and adherence to internal and external controls as well as identifying opportunities through Lean mindset in view of maximising efficiency.

• Develop, maintain and improve relationships with internal and external customers to ensure timely cash receipt, allocation and query resolution;
• Manage the customer rebates ensuring customers invoices are validated with the Finance Team and processed in a timely manner;
• Conduct thorough investigation of price and logistics claims;
• Minimise the risk of bad and doubtful debts through credit management best practices

Experience you’ll bring:

• Fluent in English and French both written and verbal
• Experience in a customer facing role ideally with good experience in an accounting environment or accounts receivable role;
• Previous experience in Business to Business claims within a shared service centre;
• Strong Excel skills with good analytical and numerical skills;

Behaviors you’ll need:

• Good attention to detail and to be process improvement orientated (Lean mindset);
• Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment;
• Strong team player with strong Proactivity and Personal Ownership;

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Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.